23. (1) The Lokpal, on receipt of a complaint, may either make preliminary inquiry or direct its Investigation Wing, to make a preliminary investigation to ascertain whether there exists a prima facie case for proceeding in the matter.
(2) Every preliminary inquiry or preliminary investigation referred to in sub‐section (1) shall ordinarily be completed within a period of thirty days and for reasons to be recorded in writing, within a further period of three months from the date of receipt of the complaint.
(3) Upon completion of the preliminary investigation, the investigating authority shall submit its report to the Lokpal.
(4) Before the Lokpal comes to the conclusion in the course of a preliminary inquiry and after submission of a report referred to in sub‐ section (3) that a prima facie is made out against the public servant pursuant to such a preliminary inquiry, the Lokpal shall afford the public servant an opportunity to be heard consistent with principles of natural justice.
(5) Where the Lokpal, after receiving the report of the investigating authority pursuant to a preliminary investigation or conclusion of the preliminary inquiries as referred to in sub‐section (1) is satisfied that no prima facie case is made out for proceeding further in the matter, the complaint shall be closed and the decision thereon be communicated to the complainant and the public servant.
(6) Where the Lokpal is of the opinion that prima facie case is made out and refers the matter for investigation, upon completion of such investigation and before filing the charge sheet, the public servant against whom such investigation is being conducted shall be given an opportunity to be heard consistent with the principles of natural justice.
(7) Every inquiry conducted by the Lokpal, upon being satisfied that a prima facie case is made out, shall be open to the public provided that in exceptional circumstances and for reasons to be recorded in writing by the Lokpal, such inquiry may be conducted in camera.
(8) In case the Lokpal proceeds to inquire into the complaint, it shall hold such inquiry as expeditiously as possible and complete the inquiry within a period of six months from the date of receipt of the complaint which, for reasons to be recorded in writing, may be extended by a further period of six months.
(9) The public servant against whom an inquiry is being conducted under sub‐section (8) shall be given an opportunity to be heard consistent with the principles of natural justice.
(10) Where in a case the Lokpal is of the opinion and reason to be recorded in writing that it is not in the interest of justice to either hold a preliminary inquiry or preliminary investigation, it may refer the matter for investigation.
(11) Upon completion of such investigation but before filing a charge sheet, the investigating authority shall place the records in its possession along with it prima facie conclusion before the Lokpal who shall before directing that a charge sheet be filed afford the public servant concerned an opportunity to be heard consistent with the principles of natural justice.
(12) If the Lokpal proposes to inquire into a complaint, it may, at any stage,—
- pass appropriate orders for safe custody of the documents relevant to the inquiry as it deems fit; and
- forward a copy of the complaint to the public servant concerned along with all relevant material relied upon and afford him an opportunity to represent his case.
(13) The website of the Lokpal shall, from time to time and in such manner as may be specified by regulations, display to the public, the status of number of complaints pending before it or disposed of by it.
(14) The Lokpal may withhold the records and evidence which are likely to impede the process of inquiry or conduct of a case by it or the Special Court.
(15) Save as otherwise provided, the manner and procedure of conducting an inquiry or investigation under this Act, shall be such as may be specified by regulations.